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Property Advisory in Nairobi: The Essential Due Diligence Questions to Ask Before Committing

The ultimate 15-question due diligence checklist for Kenyan property buyers. Essential questions to ask developers and real estate advisors regarding titles, escrow, NCA compliance, and service charges.

Reviewed By:Antony Baragu
Published: 16 October 2026Updated: 16 October 2026
Property Advisory in Nairobi: The Essential Due Diligence Questions to Ask Before Committing
Zuri EstatesJournal Archive

Taking Control of the Conversation

Walking into a property showroom or meeting an off-plan sales agent in Nairobi can be an overwhelming experience. You are presented with gleaming 3D scale models, cinematic promotional videos, lavish show apartments, and glowing projections of 15% rental yields.

Sales agents are trained to guide the conversation toward emotional selling points: Italian marble countertops, German sanitary ware, and rooftop infinity pools. However, savvy property buyers know that long-term real estate success depends on the unglamorous technical, legal, and operational realities behind the walls.

Arm yourself with this authoritative 15-question due diligence questionnaire to uncover the true facts before paying a single shilling.

The Due Diligence Principle

Never feel awkward asking direct, probing questions. Legitimate, well-capitalized developers welcome discerning buyers who ask technical questions. Hesitation or evasive answers are an immediate warning sign.

1. Is the parcel title digitized and verified on Ardhisasa? Request the parcel number and confirm clean title ownership.

2. Is the land encumbered by a bank charge or legal caveat? If charged, confirm that the lender has issued an undertaking for a Partial Discharge of Charge upon full unit payment.

3. Does the project hold all three statutory approvals? Verify the Nairobi City County building approval, the NEMA EIA Licence, and the National Construction Authority (NCA) site registration.

Category 2: Developer Track Record and Solvency

4. How many residential projects has the developer completed in Kenya? Ask for physical addresses of past developments and visit them in person.

5. How is the construction financed? Inquire whether the developer relies entirely on buyer pre-sales or possesses a secured institutional construction loan from a tier-1 bank.

6. Where are buyer deposit funds deposited? Confirm that payments are held in an independent Law Society of Kenya (LSK) advocate escrow account.

Question FocusVague / Red Flag ResponseInstitutional Benchmark Response
Title Encumbrance'Don't worry, the title is clear in our office'Ardhisasa search certificate + Bank Letter of Partial Discharge undertaking
Financing Structure'We fund entirely from our private family wealth'Secured bank construction facility with monitored architect drawdown certificates
Lift Ratio'Two high-speed lifts are plenty for 160 units'1 elevator per 40-50 units maximum; minimum 3 lifts for 120+ units
Parking Rights'Plenty of parking in the basement for everyone'Numbered, specifically deeded parking bay written into the Sale Agreement
Water Quality'Connected to county council water'Licensed on-site borehole with reverse osmosis water desalination plant

Category 3: Architectural and Structural Livability

7. What is the lift-to-unit ratio? Ensure there is at least one high-speed elevator for every 40 to 50 apartments to prevent peak morning delays.

8. What is the true net usable floor area? Demand architectural floor plans with specific room dimensions, excluding exterior common corridor allocations.

9. Is parking deeded or shared? Verify that your parking bay is specifically numbered and legally assigned to your unit in the contract.

Category 4: Infrastructure and Power Autonomy

10. What is the borehole yield and water filtration capacity? Confirm that the borehole water is treated via reverse osmosis to remove mineral hardness.

11. Does the backup generator power the entire apartment? Verify whether the generator supports high-consumption appliances (cookers, water heaters, sockets) or only common lights.

12. Is the building sub-metered with smart prepaid meters? Ensure individual digital meters for water and power are installed to avoid shared utility billing disputes.

Key Question Targets

3 PermitsCounty, NEMA, NCA Verified
1:45Target Lift-to-Unit Ratio
100%Advocate Escrow Protection

Category 5: Post-Handover and Governance

13. What is the itemized monthly service charge budget? Ask what portion of the service charge is allocated to the reserve sinking fund for major future repairs.

14. What are the terms of the Defects Liability Period (DLP)? Ensure the developer provides a contractual guarantee to repair latent defects for at least 180 days post-handover.

15. What are the building house rules regarding short-stay rentals (Airbnb)? Clarify whether the development permits daily rentals, as this directly affects resident privacy and security.

Key Takeaways

  • 01.Ask direct questions about title digitization on Ardhisasa and bank partial discharge undertakings.
  • 02.Verify all three statutory permits: County architectural approvals, NEMA EIA licence, and NCA site registration.
  • 03.Scrutinize livability factors: lift-to-unit ratios, deeded parking bays, and reverse osmosis borehole water.
  • 04.Ensure the contract includes an advocate escrow account, clear delay penalties, and a 6-month defect liability period.

Partner with Transparent Real Estate Advisors at Zuri

At Zuri Estates, we believe in radical transparency. We provide complete technical disclosures, verified title deeds, and clear answers to every question before you make an investment decision.

Explore our vetted residential developments or contact our property specialists for an open, data-driven consultation.

Zuri Estates Team Profile
Author

Zuri Estates Team

Property Advisory & Client Coordination

The Zuri Estates Team provides independent property guidance, market intelligence, and acquisition support across Nairobi and the Kenyan Coast. Operating from our Kilimani offices, our desk coordinates developer audits, physical site inspections, and legal conveyancing for homebuyers and investors.

Antony Baragu Profile
Reviewed By

Antony Baragu

Real estate strategist

This article has been reviewed by Antony Baragu to ensure the accuracy, completeness, and validity of all market metrics, property details, and investment guidance.

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Frequently Asked Questions

Common Questions About This Topic

Why is it important to ask technical questions before paying a booking fee?

Sales consultants are trained to highlight aesthetic finishes and projected yields. Asking direct, technical questions regarding land titling, escrow accounts, lift ratios, and water sources reveals whether the development is structurally sound and financially secure before you commit capital.

What is the single most important question to ask about land title?

Ask: 'Is the mother title registered on Ardhisasa, and is it charged to a commercial bank?' If the land is charged to a bank for project financing, you must confirm that the bank will issue a Letter of Partial Discharge releasing your unit debt-free upon completion.

How do I ask about developer financial solvency without sounding rude?

Politely ask: 'Is this project funded 100% through buyer off-plan instalments, or is it backed by institutional bank construction equity?' Legitimate developers are proud to disclose institutional bank backing, as it proves creditworthiness.

What should I ask regarding monthly service charges?

Ask for an itemized operational budget: 'What exact services are included in this fee, what percentage is allocated to the reserve sinking fund, and what happens if neighboring units default on their service charge?'

Why should I ask about the lift-to-unit ratio?

In a high-rise tower, lift speed and capacity dictate daily livability. Asking 'How many lifts serve how many units?' ensures you avoid towers where 180 apartments share only two elevators, resulting in long morning delays.

What question reveals whether parking is deeded or unallocated?

Ask: 'Is my parking bay specifically numbered and deeded in my Sale Agreement, or does parking operate on a first-come, unallocated basis?'

What should I ask about water infrastructure?

Ask: 'Does the development have an active, licensed on-site borehole? What is its daily yield, does it have a reverse osmosis treatment plant, and what is the capacity of the underground water reserve tanks?'

What is the most crucial question regarding construction delay penalties?

Ask: 'If construction exceeds the agreed completion date and grace period, what liquidated damages penalty does the developer pay the purchaser per month?'

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